Account Rules, Bets and Payout Terms You Should Read
Tapping agree isn't a formality. 7POKIES terms cover who can play, how bets stand, and when a cashout can wait. This page is a plain read, not a substitute for the full legal text in the footer.
If a line here and the live legal page ever differ, the live legal page wins.
Eligibility and Accounts
- You must be 18 or older
- One account per person, household device sharing still counts as you
- We can ask for ID before a payout
- We can close accounts that abuse bonuses or use stolen payment details
Bets and Results
A confirmed bet stands, including after a disconnect — see the disconnect policy. Obvious errors (wrong odds posted, duplicate credit) can be corrected. Gambling isn't a way to make rent. Tools sit on responsible gaming.
Bonuses Are Optional
Wagering, game weighting, and max cashout sit on each card. Details: promotion.
Payments and KYC
| Topic | Rule of thumb |
|---|---|
| Deposits | Own-name methods only — deposit tutorial |
| Withdrawals | Same-name route, min AUD 50.00 — withdrawal tutorial |
| Data | What's stored and why — privacy policy |
The short story sits on about us. Short answers: FAQ.
Bonuses Versus Cash in the Fine Print
Cash play can be withdrawn once KYC is clear and you're over AUD 50. Bonus funds follow the card: weighting, max bet, expiry. Mixing them without reading the card is how a cashout gets a "bonus still active" stamp. Forfeit is sometimes available. Ask chat before you assume the bonus will just evaporate and leave clean cash.
Rules That Catch People Off Guard
- One account. Two phones don't equal two profiles. Linked devices and matching KYC get compared.
- Bonus abuse. Hedging a bonus across live and pokies in a way the card forbids can void the bonus, and sometimes the cash tied to it.
- Idle timeouts. Sitting in a live seat without betting can free the chair. That's not a confiscation of your wallet.
- Obvious pricing errors. If a slip shows a broken odd, the house can void or reprice. You don't get to keep a glitch.
KYC Isn't Optional on Cashout
First payout often asks for a photo ID and a matching selfie or a bank screenshot. Blurry shots restart the clock. Light on, edges in frame, no fingers over the number. If the name doesn't match, rewrite isn't a chat shortcut. You may need a formal name-update path.
When an Account Can Be Closed
Stolen payment methods, multi-accounting, underage play, and harassment in chat are the usual reasons. Closure can freeze a balance pending review. That's in the full legal text. This page is the map, not the contract.
Bets You Already Confirmed
Once the server accepts a spin, a hand, or a slip, closing the app doesn't unwind it. That's the same idea as the disconnect page, written into the account rules so it isn't a surprise later.
Terms and Conditions Questions
Can I keep two accounts if I use two phones?
No. One person, one account. Extra profiles can be closed and balances reviewed. Two devices on one login is fine. Two logins is not.
Do you change terms without telling anyone?
Material changes show on the live terms page. Check before a big deposit if you've been away. This article is a map; the footer legal page wins if they differ.
Can a winning bet be voided?
If the bet was accepted in error, or if there's abuse, yes. Fair settled bets aren't voided because you won. Glitch odds are the usual error case.
What happens if I fail KYC?
Payouts pause until documents match. Persistent mismatch can close the account. Blurry ID photos just restart the clock, they don't 'fail' you forever.
Where is the full legal wording?
In the site footer terms. This article is a map so you know what to look for — eligibility, bets, bonuses, KYC, and closure — without pretending it's the contract.
Does closing the app cancel a confirmed bet?
Under the account contract, no. A stake the server already accepted stays accepted if you force-quit. That's a terms clause. Frozen-screen how-tos live on the disconnect policy.